In the modern age of digital convenience, Gujranwala Electric Power Company (GEPCO) has streamlined the process of checking and paying electricity bills online, providing an accessible and efficient service to its customers. This guide walks you through the steps to check your GEPCO bill online, download duplicate copies, and understand the various payment options available.
Check GEPCO Bill Online | Download Duplicate Bill
Checking Your GEPCO Bill Online
The process of checking your GEPCO bill online is straightforward, eliminating the need for physical visits to customer service centers. To begin, visit the GEPCO bill payment website. Once there, locate the input field where you need to enter your 14-digit reference number or 10-digit customer ID. This number is crucial as it uniquely identifies your electricity account and is typically found on your previous electricity bills.
After entering your reference number or customer ID, simply click the “Check Bill” button. The system will process your information and display your bill details on the screen. This includes the billing period, due date, total amount due, and any additional charges or taxes. If you require a physical copy for your records or for payment, options to download or print the bill are readily available.
Downloading a Duplicate Bill
There might be situations where you need a duplicate copy of your GEPCO bill, such as misplacing the original or needing additional copies for record-keeping. Fortunately, obtaining a duplicate bill is easy. Visit the GEPCO website, navigate to the “consumer bill” section, and enter your reference number or account ID. From there, you can view, download, and print a duplicate bill, ensuring you always have access to your billing information.
Payment Options for GEPCO Bills
Paying your GEPCO bill is convenient, with both online and offline methods available to suit different preferences.
1. Online Payment Methods:
GEPCO allows customers to pay their bills through the internet banking services of various banks. This method is time-saving and can be done from the comfort of your home.
Mobile Banking:
Many banks offer mobile apps or USSD services that enable you to pay your GEPCO bill using your smartphone. This method is both secure and convenient, allowing you to manage payments anytime, anywhere.
Jazz Cash and Easy Paisa:
These mobile payment platforms also support GEPCO bill payments without any additional fees, making it a popular choice for users.
2. Offline Payment Methods:
Bank Branches:
If you prefer paying your bill in person, you can do so at any branch of major banks such as Habib Bank Limited (HBL), United Bank Limited (UBL), National Bank of Pakistan (NBP), and others. You can pay using cash or cheque.
ATM Payments:
For those who find it more convenient, ATM payments are another option. This method allows you to pay your GEPCO bill directly from your bank account without needing to visit a bank branch.
Payment Centers and Authorized Retailers:
Several designated payment centers and authorized retailers across GEPCO’s service areas offer bill payment services. You can simply present your bill statement or reference number and complete your payment.
Understanding GEPCO Bill Charges
Your GEPCO bill may include various charges and taxes imposed by the government and regulatory bodies. Common charges include:
Areas Under GEPCO
| District | Sub-Districts |
| Gujranwala | Gujranwala, Gujranwala Rural |
| Gujrat | Gujrat, Kharian, Sarai Alamgir, Dinga, Lala Musa, Jalalpur Jattan, Kunjah |
| Hafizabad | Hafizabad, Pindi Bhattian, Jalalpur Bhattian, Sukheke |
| Narowal | Narowal, Shakargarh, Zafarwal |
| Mandi Bahauddin | Mandi Bahauddin, Phalia, Malakwal |
| Sialkot | Sialkot, Pasrur, Sambrial, Daska |
Customer Support and Services
GEPCO is committed to providing top-notch customer service. For any issues, customers can contact the GEPCO helpline at +92-55-9200504 or use the SMS complaint number 8118. The company also offers multiple customer service centers across its service areas, including Gujranwala, Sialkot, Narowal, and Gujrat, where customers can resolve issues or seek assistance in person.
Conclusion
The introduction of GEPCO’s online services reflects a significant step towards enhancing customer convenience and satisfaction. Whether you need to check your bill, download a duplicate copy, or make a payment, GEPCO provides a range of user-friendly options. By leveraging these digital services, customers can manage their electricity bills efficiently and avoid the hassle of traditional payment methods.